After nearly a decade of mergers and acquisitions, our food & CPG client identified several major supply chain integration challenges as a result of their expansion. Additionally, their legacy Managed Service Provider (MSP) added layers of complexity to the application portfolio from years of ad hoc break-fixes and customizations to reporting, transportation, and distribution systems. Parsing business processes together in different SAP environments along with very little documentation led to inefficiencies, mounting technical debt, and risks for outages and cost overruns. Fortunately, their CIO and business leadership had a clear vision on how they wanted to become fully integrated from farm to table.
GlobalSource IT (GSIT) collaborated with key client stakeholders to assess team readiness and uncover where the client needed help to bolster their internal functional SAP & Project Management capabilities.
After addressing the skills gaps, GSIT consultants supported a phased approach to upskill and transfer greater responsibilities to in-house personnel, so the client stakeholders were equipped with greater hands-on knowledge of SAP, root-cause impacts to business process, and where to employ greater project management discipline.
Wielding upgraded skills and project discipline, the client was ready to execute their integration roadmap which included an S/4HANA implementation. During their implementation, the client identified knowledge and project delivery gaps between in-house staffers and the system integrator. GSIT was brought in again to augment key workstreams and deploy GSIT consultants to support the implementation of S/4HANA and to advocate for the client from a strategic and project delivery standpoint.
• Organizational growth led to fragmented SAP System and mounting tech debt
• Lack of standardized business processes required swivel-chair execution and inefficiencies
• Years of ad-hoc break-fixes and siloed decision-making led to risks
• Hands-off in-house personnel led to an inability to make system decisions in a timely fashion, and in best interest of the business
Given GSIT’s experience serving the specialized needs of the food & CPG processing industry, within 72 hours, we provided the client a password protected web-based portal of fully vetted Project Management professionals and SAP consultants with industry experience. Our speed, collaboration, and community of resources positioned us as a major contributor to the transformation of our client’s digital roadmap from a fragmented portfolio of systems to an integrated and more efficient enterprise.
It was important to stack small wins and continue building momentum for buy-in across the organization. GSIT established regular cadence of checkpoints with in-house personnel and consultants to continually evaluate the scope, scale, and impact of knowledge gaps and project discipline to mitigate risks and align the client’s techno- functional needs with the integration roadmap.
GlobalSource IT introduced our client to an extensive network of SAP consultants and resources with experience in the food and consumer packing industry; guiding them in fulfilling their resource plan.
Continuous management of the consultant portal provides our clients with complete, real-time status information on open positions, and helps facilitate additional resource needs as their transformation process evolves.
Through regular portal updates, the portal served to fill 65% of the roles within 48 hours once requirements reached “live status.” Since creating the client’s bespoke portal, GSIT has been able to deploy dozens of consultants in an entirely frictionless way, producing project efficiency and enterprise-wide cost and time savings.
• Sr Project Transition Manager
• SAP LE Functional Consultant
• (2) SAP ABAP HCM Consultant
• SAP FICO Costing Consultant
• SAP ABAP - RICE FW PP Consultant
• (2) SAP BPC - SAP MM/WM Consultants
• Sr SAP Project Manager
• VM/Back Office Project Manager
• SAP TM/Testing Analyst
• SAP SD with Blacksmith Consultant
• SAP HCM Project Manager
• SAP Supply Chain Project Manager
• SAP Testing Analyst
Industry SI average price point per consultant (at time of this case study) = $250/Hr
GSIT average price point per consultant = $155/Hr
Total consultants placed = 11
Expected time on assignment = 6 months (approx1,040 hours)
Approximate cost through SI = $2,860, 000
Approximate cost through GSIT = $1,773,200
Estimated Cost Savings = $1,086,800
At GlobalSource IT, we understand that every project is unique. There’s no cookie-cutter solution…there never has been. Each project has to be approached on its own merits.
That’s why we listen, first and foremost, to our clients before mapping out the plan to succeed. It’s why we’ve developed genuine, lasting relationships with U.S.-based subject matter experts creating one of the world’s most powerful and functionally diverse talent networks. From assessment and requirement gathering to solution creation and implementation, our experts help deliver critical projects on time and within budget.
Since 1998, we’ve scaled our business through relationships based on trust. Trust is built on promises kept. Let us earn your trust.
